For any major exterior project
- Full contractor/business name and contact details.
- The exact property and elevations/roof areas being quoted.
- A written description of the proposed work and materials.
- What access/scaffolding is included.
- Waste removal and protection/clean-up responsibilities.
- How unforeseen work or variations will be priced and approved.
- Expected start window and estimated duration.
- Payment schedule and whether the price includes VAT where applicable.
- Guarantee/warranty terms and who actually stands behind them.
Extra questions for a reroof
- Is the old covering fully stripped?
- What membrane and battens are specified?
- What exact tile/slate covering is being installed?
- How are flashings, ridges, hips, valleys and vents handled?
- What allowance exists for damaged decking/timbers?
- Are insulation/ventilation changes included?
Extra questions for roughcasting/rendering
- Is the existing finish stripped, prepared or overcoated?
- What repairs are included to the substrate?
- What base coat, mesh, beads and finish are specified?
- Which elevations are included?
- How are windows, doors, paths and neighbouring property protected?
Do not be embarrassed to ask for clarification. A major home-improvement quote should survive ordinary homeowner questions without pressure or vague answers.
